Warranty & Australian Consumer Law

Written workmanship warranty on every job, plus your full statutory rights.

Workmanship Warranty

Every Rescue My Tiles job comes with a written workmanship warranty:

  • Bronze tier: 2-year workmanship warranty
  • Silver tier: 6-year workmanship warranty
  • Gold tier: 6-year workmanship warranty

If our grout cracks, falls out, or fails within the warranty period due to our workmanship, we come back and fix it at no charge.

Australian Consumer Law

The following statutory wording is required under Australian Consumer Law. Display in the same font size as surrounding body text.

"Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."